Hi - I recently opened a joint account and the card has not arrived in the time it said it would. I am trying to push the button in app to redeliver a new one, but there appears to be a bug and I can’t actually push the button. Can anyone help?
Thanks
It won’t let you re-order until a certain amount of time has passed. Give it a few days and you’ll be able to press the button (if it hasn’t arrived)
Thanks everyone
I had the exact same issue recently with a replacement card. You’re not able to order another card until the expected delivery date passes. Saying that I don’t recall even having the option until then so maybe it’s a bug and you’ll need to go through support.
(Mine turned out to be a post issue by the way as both cards were delivered on the same day in the end)