Card Factory bug?

Just made a purchase at Card Factory. Monzo immediately showed a ‘refund’ (aka the authorisation was reversed). Has anyone else had this?

That usually means the retailer’s system has rejected the transaction for some reason. I’ve had it happen a couple of times in costa but a retry allowed it to go through.

Nope, it went through fine!

IMG_20180311_151409

Hmm, sometimes payment terminals can be a bit weird :see_no_evil:

You will see this resolved at presentment :+1:

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Just happened to be in ASDA. Putting it down to the issues Monzo is having. Very frustrating that again we’re suffering another outage.

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Definitely! Didn’t worry me just found it odd!