I agree. 
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Couldn’t agree more. Hence the imo.
Gosh, some strong opinions here! When I started this thread it was to highlight the difference in standard and the brand importance, wouldn’t order a new card unless it didn’t work/lost etc …
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Hi all,
I received a replacement Monzo card recently after my old card began to crack along the magnetic strip.
My new card is a completely different shade of pink to my old one. It’s no longer ‘Hot Coral’ and more blurry faded peach, with quite a bad print quality.
Anyone else noticed this or had issues?
Old card is on the left and new card is on the right.
[snip: removed card images]
You aren’t alone.
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hi
I’ve moved your post to another thread og the same topic
Be very careful with those card images. I know it’s your old card but I can make out the last 8 numbers and the first 7-8 are always the same.
Yes it is.
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I’m reminded of the story of the first printing of the collected Watchmen, when David Gibbons insisted on being present at the printer as the books started running off the press, so he could make adjustments to the colours while everything was printing!
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So I opened my app and had a notification that Monzo had cancelled my card and was sending a new one as they thought I was a victim of fraud (I work on a cruise ship so use it all over the world… literally ALL OVER).
This hasn’t been a problem for the last three years but suddenly I must have tripped it and they sent a new one out to me…
…a peach coloured card.
I’ll be honest and say I was massively disappointed. I know Monzo have now used a second manufacturer of cards to keep up with demand but you guys really need to make sure the new card company can match the same colour quality as the other company.
I have used my card the world over (my ship does a world cruise every year for four months) and the amount of smiles I’ve had when giving the card over was amazing. I’ve had everyone talk about the card. In China where nobody spoke a word of English the cashier in the mall called a bunch of girls over who thought I was a rockstar with that card. It’s a shame you’ve lost a huge part of your branding identity with these new ‘peach’ colours 
Get the card company to print them accurately or tell them you’ll go elsewhere. You’re the customer here.
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I guess the thing here would be a person refusing to get on an easyJet plane just because it had a washed out colour and requesting a new flight.
This has been covered by comments that people shouldn’t really ask for a new card if the colour is not correct. The plane will still fly in your analogy, the card will still work.
To my point, this is a Monzo issue as the colour is their brand and identity and they don’t seem to value consistent branding (for whatever internal reason).
We’ve already been through this. How have you found this topic too? I’ve slept since then 
Oh I don’t know, just ignore me 
Brews coffee
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Milk no sugar please 
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You’re behind the times. You have to specify what sort of milk you want these days.
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I once tried it black and I’ve never gone back 
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Literally the second reply in the thread by @simonb invites customers to request a new card if the one they get isn’t up to standards. Some people may think its not an issue and that’s fine, but others may want - and expect - the brightly coloured cards which stand out and spark a bit of joy being seen, and used. There’s no need to mock and belittle people for raising a quality issue.
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Hey Wilksie - Please feel free to replace the card in the app if you’d like and hopefully you’ll receive one of the intended colour.
We’re so sorry about this. Our branding is hugely important to us, and we have put in a huge amount of work with the card manufacturers to try and keep everything consistent. We do believe that this happening less and less, but we’re definitely sorry to have let you down here.
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Recently got married so had a new card automatically issued showing my new name change and have to say my card… is still bright and still HOT coral so maybe this has either been resolved 
or I’ve had a good batch 
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