My replacement card arrived today. It looks dull and more salmon coloured than hot coral.
I compared it to my joint card that I’ve had for ages. Is it just my eyes or is there a noticeable difference? I suppose pictures won’t really do it justice but here goes…
Yep the one on the left looks more coral than the one on the right
Exactly the same for me. The replacement cards look washed out. The poor quality continues
It’s actually really difficult to match print colour across two or more suppliers. I used to design and print brochures in my earlier life and you’d be amazed the differences in colour three suppliers would achieve with the same file.
Calibration of the machines in question is often the issue, it’s near on impossible to match exactly.
I must have had about 5 replacement investor cards and they’ve all been from the same manufacturer and poor quality. Indeed we also has a replacement joint account card the other day and that is now poor quality too!
I’d love to have my original back which looks great, but alas.
What is the total cost to Monzo for a card replacement? Are vanity orders until you get exactly the tone you like really officially encouraged?
I think I read somewhere that it costs them £2.50 to send out a replacement card 
Monzo have always said, if you’re not happy with your card they’ll replace it 
Is it just me that doesn’t really care what colour my card is?
I mainly use GooglePay so it’s not a big thing for me. Certainly worth raising it as an issue though because it’s clearly substandard
Especially when the Hot Coral colour is synonymous with Monzo and is a key part of their brand.
I sincerely hope that people aren’t ordering replacements because the shade of a colour.
And I don’t agree that a difference in colour is poor quality.
An analogy, when you buy wallpaper, if it’s more than one roll you need to look for rolls from the same batch to have a closer colour match. Colours will vary. Always have, always will.
Perhaps it is just more noticeable due to the colour that Monzo chose. Regardless, if the card works it isn’t sub-standard. It’s a card that you use to pay for things.
tl;dr - some people need to look at their priorities - IMO!! (but peace and love to all!)
No. I couldn’t care less either. I mainly use Apple Pay, with the screen pointing away from the retailer, so no-one ever sees what card I’m using.
No, me as well. My (white) Monese cards are looking faded and grubby, but as long as they work - like with the Monzo card - I won’t be replacing them. When I used it in a creperie in Nancy, the waitress laughingly averted her eyes and said “Quelle couleur!”, so I presume I have one of the brighter batch.
I see the point you’re making but I’ve worked in a marketing agency for over a decade and brand is critical to every business. This is why they have extensive brand guideline documentation which need to remain consistent across all medium.
Can you imagine easyJet accepting a new plane in washed out orange with the excuse “we can’t match paint exactly on all planes”.
Right or wrong it shouldn’t be something that’s accepted.The standard has been set (see my original card) and this is clearly sub-standard
I’ve mentioned it to Monzo and they’ve said it’s a known issue and they’re working on it. As mentioned it’s not a big deal since I mostly use GooglePay but now I’ve brought it to their attention hopefully I get a nice Hot Coral card when my current one expires 
Fair enough on the marketing front, I understand that.
But that’s for Monzo to work on and in future it should improve.
My irk is with people requesting new cards because of a difference in shade.
Sub-standard/shoddy/poor - call it what you will, the cards still work.
People who use a bit of plastic or metal as a status symbol show quite how messed up late capitalism is.
The pathetic thing is they are. Some multiple times!
So let’s get this straight…
Monzo are okay with nickel and dimeing people for basic features that they sequester behind a paywall and all but tell us cashback is not financially viable but are happy to throw away £2.50 a pop because some people have such dull lives they are concerned that their pink card isn’t pink enough?!
No, I really don’t care what colour the card is, so long as it works that’s my one concern.
There is no need to be rude.
I’ve said a few times now that I’ve raised it so that they’re aware and can hopefully rectify it. I won’t see the change anytime soon but the tens of thousands that sign up daily and replace their expired/lost/stolen cards will.
Lastly, there is nothing wrong having a keen eye and an appreciation of nice design. It certainly doesn’t label someone as “dull”.
Don’t get me wrong. I think it’s important to sort the colour issue. I also have a keen eye and regularly correct people using hyphens when they should use n-dashes or bad kerning.
It is pretty sad to reorder a card because it’s not bright enough though. Especially as ultimately it takes money from Monzo that should be used for improving things for the rest of us.
Imo it does make someone dull if not something worse. I’ve noticed an increase in credit card vanity that’s gone way beyond the standard centurion card Patrick Bateman late capitalist nonsense. The worst part is that it makes them an example of exactly the sort of vacant, self absorbed, status obsessed narcissism that robs people daily of the sort of supportive society that could be possible.
What would be dull is everyone liking and agreeing on the same things.
Thankfully that’s not the case
