Except I (search the community for examples) can’t, as I said:
Walk up to the counter. Say “I’d like to post this parcel, here’s my payment”. They say, “We can’t take that. You can use the cash machine outside and come back to pay with cash.”
It may be that you should be able to use your Monzo card to make purchases, but I’ve yet to find a post office where that has been true. Their margins must clearly be awful as they’re all using the ‘scrape a little extra comission’ method instead.
The key thing would be to not show them, just wait for the amount on the terminal, and then insert/tap the 
card to pay with or use your phone with Google/Apple pay where they have no way of seeing what card until it’s gone through.
If they really asking how you are paying it’s “Debit card” or “MasterCard”.
You could rub it in their face once the transaction has gone through. 
As a counter to it I’ve never had a postie not take a Monzo card, but I only use one a coupe times a month at most and that’s usually either my local or the one in town, or near my work.
I do know that. I know how I was conducting the transaction and the examples you’re claiming do not apply to my scenario. Please accept that.
they didn’t. They said they don’t support what the merchant has. Other banks do, though.
No. I’m a normal customer. No customer should be expected to know or understand the payments infrastructure. They have a MasterCard debit card and they’d expect monzo (the bank of the future) to work as well as any legacy bank such as HSBC.
We’re just going around in circles here, so I’m going to close this temporarily to give us a bit of time to reflect!
All I can say without knowing the specifics of the case is that we apply the rules of SCA whereas lots of other banks don’t do this yet. That might result in a Monzo card being declined where others don’t.
Holden, it’s not really on to quote my answers to two different questions, thus conflating the issue.
The long and the short: if the debit card says MasterCard on it, customers will expect to be able to use it regardless of the issuing bank.
I have reported the issue on this topic. I appreciate you’ve tried to help with referencing possible reasons but please accept that those don’t apply in this instance. Thank you.
By the way, it’s illegal for a shop to have a sign saying “We don’t take Monzo”.
We have had to report a few to Mastercard before and I even heard of a colleague physically going somewhere to tell them off 
So I’m a US user looking to go vacation in the UK in a few months’ time, and now I’m at least a little concerned about using my card there. How much of these problems would I expect to face with my US card (I mean, aside from the card being refused by store staff for being a Monzo card- US cards look mostly the same, after all), or are they specific to UK cards being used locally?
Never had an issue retailers taking my monzo card. Very much edge case
Had Monzo since december 2015 never had it refused 
enjoy the vacation , carry another card for peace of mind, shouldn’t need it
It’s as edge case as you can get. I doubt people are lying though. That would be weird.
Yeah, it’s my main bank account. Never had an issue. It’s just not something that most people experience - and Monzo is in the top 10 UK banks now.
No, it’s not. It might be against the agreement/contract that the merchant has - but that doesn’t make it illegal.
Well yeah it’s more like against the MasterCard agreement, in that if you take MasterCard Debit you can’t be choosy on what cards to accept.
The merchant can refuse business to anyone, you aren’t entitled to a sale.
The only way a sign would be illegal if it was blocking sales on things targeting the person like ethnicity, religion etc
Sure. Bad choice of wording here*
Top 10 by what metric?
A post was merged into an existing topic: Removed Posts - Feb
I’m guessing by numbers of customers, I can’t find any 2019 stats but 2017 looks like it if things haven’t changed too much.
| Lloyds/Halifax/Bank of Scotland | 27m |
| Barclays | 24m |
| RBS | 19m |
| Nationwide | 15.1m |
| Santander | 14m |
| HSBC | 8m |
| NatWest | 7.5m |
| Yorkshire Bank | 6m |
| TSB | 5.2m |
The next being Clydesdale Bank with 3m
Source