For some reason whenever I try to pay with my Monzo account on JustEat it just says “payment declined”, whether on my laptop or phone, with different browsers, and I have quadruple checked my account details. Also can’t seem to make it work with Google Pay either.
Any ideas why this might be? I have £10 of JustEat credit to use but it won’t work paying cash, so I am a bit stuck as Monzo is my only account!
Is there a message in your feed to say declined?
If not, it’s not getting to Monzo and it’s a JustEat issue.
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Have you checked the card details are right? I’ve had this before where it defaulted to a previous monzo card I had.
Other then that sounds like one for help@monzo.com or the in-app chat, I’ve used my card with just eat may times without issue
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Sometimes if you remove your card from the JustEat app and re add it that solves the issue.
I’ve had this situation once before.
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If there’s no decline showing in your Monzo app it means the request didn’t reach the bank, meaning there is a problem with Just Eat.
If there is a decline, it should show you in the app what the reason was. Is your card frozen or anything (if there is a decline showing in the Monzo app)?
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Thank you all! I am talking to JustEat now as I think it must be a problem from their end 
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