Cant log in to the app

when I put my phone number, I receive the code through phone message, but when I put that code in the app I always receive a “Sorry, there is a problem…” I tried that like 6 times!! I tried calling monzo but couldn’t get any body on the phone ? HELP

If you already have an account it won’t ask for your phone number, it only does that if you’ve entered an email that isn’t linked to an account

Make sure you enter the email you signed up with

2 Likes

ok thx a lot will try that

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.