[Was able to find a help email ‘email@example.com’. Including ‘URGENT!’ in the title and setting the priority to high, I was able to get a swift reply in less than 15 minutes! ‘David’ was able to change something on their end to help me get in. But I totally agree, I thought it was an app crash thing? My internet was working fine throughout, every app worked except Monzo. Perhaps it just needed to work through the ‘frozen app’ stage and then cooperate with me! Thanks for the responses though!]
It all started over 24 hours ago when I hopped on the app to move some money into pots. It told me that there was an internet connection error, and I should check my connection. I closed the app and re-opened it and the same thing happened, couldn’t do anything on the app. So, I left it for a day in hopes that it’ll sort itself out. Checked Playstore to see if it needed an update, but it didn’t. Fast forward to today… I uninstalled the app, re-installed it and now when I click on the Monzo app, it just shows me the app loading page (Monzo logo on the dark blue background), and nothing. Nothing happens… I’m so stuck… I really need this issue resolved ASAP as I have some important payments coming out and need to move some money around.
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