Hi, I’ve tried Plus for a few months and decided to give it a miss. When I go thru the cancellation process I’m told I need to order a new card (obviously because I can’t have the blue card anymore). However, I never ordered a blue card. I stuck with my hot coral(?) so as to keep the same card de…

Quickest way will be to just message support. If their weird system has or will send you a new card they can probably cancel it before it actually goes any further. Then worst case, if it does arrive - just don’t activate it I guess :man_shrugging:

Thanks, that’s what I’m looking for. And so much speedier than messaging Support.

Ok. Cancelled. And no mention of having to reorder a card (yet). Perfect. Thanks for your help.

[image] anon90289270: so much speedier than messaging Support. Which is a tale in itself.

[image] anon90289270: Anyway - question! Does anyone know if they’ll still make me order a new card when I complete the cancellation process? Nope, you can continue with your current card. You can just choose not to order it. If you really want, contact them in chat and they’ll likely cancel …

Cancel Plus, order new card

UK Help

Anarchist (Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281) 7 April 2022 08:03 3

I cancelled Plus last month and didn’t order, or receive a new card.

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Cancel Plus, order new card

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