Can’t send or receive payments

When I say everything is working I meant my WiFi data other apps so my device is ok
Sorry

Which method are you using to send/receive payments?

Bank transfer

Ahh ok. That rules out a transfer limit then.

I think you’ve probably exhausted all the support we (as in customers just like you) can give. You’ll need to contact Monzo and they’ll be able to look into things in more detail.

Hope you get it sorted soon and if you remember it would be good if you could pop back here and update us so that we can help others in a similar situation in the future :slight_smile:

:joy: I know honestly thank you guys
Hopefully I’ll get it sorted and i will update you

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Have you tried to use your card since this problem started?

Only through bank transfers to accounts which doesn’t work

My account was frozen trying to sort it out now

How long did this take to sort out?