Can I activate my new card after the old one has already been expired?

Help
1

Hi,
Due to the Covid, I can’t get my card and the new card number and activate it now. I may have the new card two months later but at that time, my old card would be expired. Can I still activate my new card in app after the old one has already been expired?

Thanks,
Fei

2

Hello :wave:

EDIT: The advice below is good, alternatively , you’ll need to speak to help@monzo.com or in-app chat.

3

Do you have your new card to hand? You can activate it at any time.

4

I think what they’re saying is that they won’t be able to get to the new card for a couple of months. I’m making the wild assumption that they are stuck in China and their new card is being posted to their UK address.

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5

Hey there :wave:

For the purpose of the situation, let’s say like @hdwrng mentioned, you’re travelling to a different country today and you’re not back for two months, if your card expires AND a new one is sent while you’re away out of the country you can activate this when you come back yes.

As far as I’m aware there isn’t a ‘expiry date’ on how long you have to activate the card. :slight_smile:

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6

I recently activated my Summer Card if that helps.

I was one of the first batch who got them for free on here, so that has been over 2 months if I remember correctly.

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