My close friends wife’s personal account and business bank account got closed with no reason given. She was simply trying to dispute a transaction on her personal account and Monzo has closed both the business and personal bank account. Is there a way to resolve this? I know legally Monzo is not allowed to tell the user the reason. I’ve seen a fair amount of people complain about this on the forum
On a personal side. I’ve been a big advocate of Monzo and got my wife onto it and she’s even got some of our savings in Monzo which I am now getting worried about, if Monzo are closing accounts with no reason. What happens to the money in such cases?