Using an LG G5, the camera doesn’t focus when taking a photo of my passport for some reason. I tried with the iOS app (via iPad) but for some reason it couldn’t be verified with that one.
So have you submitted a photo for the ID check and the image was rejected?
Have you reached out to COps directly over chat or at email@example.com as unfortunately there isn’t a lot we can do on here!
No. I didn’t bother sending via Android as the photo was far too blurry no
matter how many times I tried. It would focus but go out of focus for the
actual photo. And for some reason the one from the iPad was rejected.