Have monzo apologised and/or compensated you for this?
Yes. More than another bank would probably do but nowhere near close to covering my costs let alone inconvenience.
However, moving on from the original issue, my main concerns for their future growth are the internal communication issues and the long cs delays that now appear to have become the norm.
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Monzoās current growth rate is pretty phenomenal, and thatās clearly caused them some problems.
I think this is acknowledged, though perhaps not publicly, but the winding back on advertising, refer-a-friend schemes, etc speaks louder than words.
There is no quick fix to the problem of but I do believe itās being taken seriously and iām optimistic that the situation will improve. If I didnāt believe that, I wouldnāt stick around.
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Where are you?
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Argentina
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Three do cover 71 destinations at no extra cost but Argentina isnāt one of them unfortunately.
I know thatās precisely why I said they donāt have free roaming here.
I use Three while abroad all the time where its available.
I was replying to Rob