Bet Victor refusing to take Monzo

Hi

I wrote about this previously on two occasions.

Bet Victor refuse to accept Monzo while displaying the Mastercard logo on their site as a deposit method. This is against Mastercard terms and conditions and Mastercard direct me to yourselves to complain about it.

The first time I brought it up was Dec 2020. Then again in August 2021.

Can Monzo please challenge this or are Monzo just not arsed that their cards/bank is being refused at retailers?

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You need to raise it in chat in form of a merchant acceptance issue. They will look into it from there.

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Email: acceptance@monzo.com

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Have emailed into Monzo acceptance now. Thanks Carlo and Andrew.

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