So, I’m having my phone replaced via Express replacement and put the Authorisation hold on my Monzo Flex card as they didn’t accept my Amex for some reason, and I didn’t think to try my HSBC card…
So, it states to choose a plan, can I just leave it? as it’ll obviously fall off when I return my faulty phone, but I’m concerned re the choose plan bit, are Monzo going to auto pick something if I chose it?
Ah, okay - I just didn’t want to pick anything incase Monzo took payments for whatever reason. I have had this before, where I bought something, flexed it and then had a refund for it, but the payment went to my regular account, if that makes sense.
This is likely different as I used the actual flex details
I’ve been going on about this at length in the Flex thread. It’s a bugbear of mine – I’m waiting for the outcome of a complaint in the hopes that this will at least be made more explicit in the Terms and other communications.