Atom Bank Feedback


#23

I’ve recently set up a one year fixed saver with Atom

Took less than five minutes, created SO from Monzo each month, can leave it to mature

I couldn’t find many banks you could invest from as little as £50, instant creation & app based - Atom does all this

I was quite impressed but yes UX not the best but then how often do you need to look at a savings account?


(Graham - Mental health professional) #24

You’re absolutely right (and I’m still saving with them). But still…:rage: (I’ll try to get out more :flushed:).


(Colin Robinson) #25

Not impressed with their FaceID on iPhone X - I created a savings account at 3am and now it will only recognise me if I’m laid in bed - not easy to do at work in the afternoon! Also, what’s with that weird oval overlay - why don’t they use the standard FaceID login? And I have to take my glasses off :frowning:


(Graham - Mental health professional) #26

Not just me then…:flushed:


#27

I just used the passcode for login - much easier…


(Bruce) #28

I loved the setup and the app, I think it would be quite a good selling point to non-techs.

I love their interest rates. Though annoyed the high ones are limited as they don’t appear when I need them.

My major issue with the business is they’re a fire and forget service. You stick your money in and you check once every six months.

Unlike monzo as a full bank where you interact with the service 10 times a day.

I’d love monzo and atom to merge.


#29

So you can access everything thru their app :wink:


#30

I think this is the grand plan with marketplace? Hopefully :slight_smile:


#31

I’ve never got face unlock to work on my Pixel which has a pretty good camera too. The voice unlock usually works though.


#32

Any thoughts about the impact Marcus will have on Atom?


(Graham - Mental health professional) #33

Right off the bat, I’d say instant access is a winner over Atom…and Faster Payments.


#34

Plus actually being able to log in without the god awful interface Atom has


(Graham - Mental health professional) #35

Ain’t that the truth :anguished:!!.

From day one it’s made me cringe. How the designers can feel content with that interface beats me. I can’t wait to extract my funds…


#36

For me, Atom have the edge because despite being locked in (and the awful app) it’s got the better rates.

I’m looking forward to seeing what Monzo offer, I’ll take a small rate hit if I can keep the money in this app.


(Graham - Mental health professional) #37

Agreed, Atom has distinguished itself since inception with market leading rates, though of course the trade-off is the lock-in.


#38

And the app :tired_face:


#39

I think the app is there to ensure that only the truly committed will join :wink:


(Graham - Mental health professional) #40

Well, that would explain it :grinning:


(Kevyn) #41

I applied for a Atom Bank mortgage on Monday. They valued the property Tuesday and completed my Mortgage Offer earlier today. Quite impressed with the speed.

Shame about the app.


(Bruce) #42

I too think the rates are what put atom ahead!