I’ve been starting to use my Monzo account more often and it’s now officially has replaced my other account. I pay with my card for most things and it is very rare that I have to use a cash machine (ATM) and withdraw the paperstuff.
But when I do, I find the cash withdraw options strange, I’m used to always seeing amount selections beginning from £10 thought to £20 £40 etc etc,
When I use my card it comes in blocks of £50s, even with £500 as an option, I never even knew you could withdraw £500 from an ATM.
Does it also give you a language selection prompt?
Could be it’s thinking your card is foreign and offers you higher amounts as it’s expecting foreigners to withdraw a large amount once to avoid being hit by foreign ATM fees (which are per-withdrawal on some legacy banks).
Yes, this is the behaviour with many non-bank ATMs (e.g. Note Machine, etc.). If you use a card that’s part of the LINK network it offers £10, £20, £30, etc. (or sometimes starts at £5). If you use a card that’s not part of LINK and so is using Mastercard, it offers £50, £100, £150, £200, etc. In my experience, bank-branded ATMs don’t do this, they offer the lower amounts even when not using LINK. It’s been this way since the very beginning of Monzo, and doesn’t seem to have changed once the language selection messages were removed.