ATM Not Supported

Hi,
I tried to change my PIN at an ATM on a Birmingham High Street (http://www.coventrybuildingsociety.co.uk/). It rejected the card and said that it was not supported.

I understand Mondo cards only work on Chip & PIN based ATMs but this seemed like a fairly modern machine so thought I’d report it anyway.

I think my change of pin was done at a HSBC machine. So I guess at least main banks could do this. Try a “better” bank. (oh…Mondo should be the “better” bank only :joy:)

1 Like

yep me too, changed my PIN at Lloyds (spit) bank

no problem

I did change my PIN at a Natwest in the end, it just so happened that Coventry Building Society was the nearest to me at the time.

Thanks for reporting! Some ATMs don’t appear to play well with Mondo cards. We’re investigating what’s going on there