Still waiting patiently for Apple Pay, and for meaningful updates to the current account mobile app. Been a while now… feels like the pace of innovation at Monzo has really slowed, and I’m struggling to recommend it to friends, when the alternatives are catching up.
Feels like Monzo shifted focus to Android users - a demographic known for less disposable income, less expenditure and later adoption of NFC payments (see links below)
Don’t let Starling overtake you, Monzo - they now have Apple Pay, and if Monzo can’t catch up by the end of the year, or at least give some kind of timeframe, I expect a lot of iPhone users will switch over to Starling.
What should Monzo’s focus be? Look where the votes from your loyal customers are going:
http://uk.businessinsider.com/ios-users-spend-more-than-android-users-2015-12?r=US&IR=T
https://www.digitalcommerce360.com/2012/12/17/apple-users-are-far-more-valuable-android-users/
https://www.fiercewireless.com/developer/report-ios-app-users-are-often-richer-than-android-users