I am genuinely sorry for continuing the Apple themed news! But it seems to be coming in from everywhere today.
What do people think of Apple Business Chat?
It was one of the features rolled out months ago in iOS 11.3 - But as always, it was a little slow to fully roll out, and has only just launched in the UK.
I haven’t used the new Monzo customer service - But it looks a little bit similar from the screen shots I’ve seen (enter all the people who’ve actually used it to confirm or deny that statement!)
Anything that is native to the OS, on Android or iOS is a winner in my book - This actually look pretty neat.