Hey all, I’m sorry to report I’ve been the unlucky victim of the push app scam, all originating with an Evri scam I clocked onto and thought I had sorted, that then triggered the call I believed to be from the fraud team.
It’s a horrible sick feeling when I think about what happened and how I would not normally answer my phone, I wouldn’t normally click on links etc. But giving yourself a hard time is not helpful. Alas I’m left in limbo a week on unsure if I’ll be reimbursed by Monzo, but remain hopeful. I’ve done all I can do at this stage so hopefully hear from monzo soon. (I see 5-6 weeks as an average which seems a long time but might be accurate, and I understand there is no logic in chasing)
Does anyone have any similar experiences with this and how long did it take to resolve along with, did you get reimbursed?
