Are you on iOS or Android?
If you’re on iOS I think I have a golden ticket you can use so long as you’re able to top up the card with £100
(if you don’t activate the golden ticket invite I won’t get another one to use)
Clicked on the golden ticket and then went onto the App which is completely locked up, Reinstalled the app from iCloud and the app is still not working and the the Golden Ticket states it has already been used. I’ve also emailed your help