I think the likelihood of the sending counterpart contacting or handling payroll after 4pm is very low, but is possible hence the indication it may put into unarranged.
I agree that is probably an incredibly low chance of it happening. However, since it could happen, the OP is indeed correct in saying that Monzo gave them a loan when they didn’t want one.
They didn’t have to accept it though, that’s on the customer.
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Possibly, but if there is only one button i.e. next, almost everyone is going to click that. There should be a I don’t want this button too.
But surely it’s like 2 clicks to get onto Get Paid Early. First one is clicking on the upcoming income payment, and the second one is when you actually press “Get Paid Early”. This can’t be done accidentally surely. Like Monzo isn’t automatically doing this, the user has to request it.
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It’s not a loan. A loan is a regulated financial product which requires a series of events to occur prior to customer acceptance. There is no credit agreement displayed during the process, there is no illustration containing the amount borrowed, interest charged or payment terms.
It’s not a loan. It’s an informal advance on money Monzo is almost certainly going to receive the following day. That is not the same as a loan.
Monzo can take the funds back and push you into an un-arranged overdraft, but they can do that for many different reasons, reversed payments etc. That has nothing to do with the Get Paid Early feature specifically.
The op misunderstood the feature. There is nothing more to it.
That being said, a “Cancel” button on that screen would make sense and seems quite obvious, I’m unsure why one wasn’t included.
Just my view.
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I’ve done some digging into the help section in the app, the UK blog, and the current version of the T&Cs, and there is ZERO mention of the possibility of Monzo clawing the money back if you choose to get paid early using this feature, but then the money is not available to you.
So with that in mind, I would say that Monzo takes on the risk 100%, and this is not a loan.
Quote from the original blog post from 2019:
By 4pm on the day before your money is due to arrive, the receiving bank you get paid into is confident the money will arrive because they can see it coming in the system. So all banks could technically advance you the money at this point. Most banks choose not to, but we thought it was fair to give you the choice to get your money sooner.
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(Not tryna have a go at you, this is just my opinion)
The user has to press on the upcoming income, and then press on “Get paid early”.
If they are unsure about what the button will do, and the consequences of pressing the button, then they shouldn’t be pressing it. They could easily just search in the help section “get paid early”, and the first article explains what it is, and links to a Monzo blog post.
In my opinion, I don’t think Monzo should change something that a user has to consciously agree to. Monzo provided a feature, it’s entirely optional.
This whole thing just seems like a non-issue.
Obviously just my own opinion, others can have their own opinion.
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You edited it with additional details after I asked the question, which makes sense now 
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Yeah, apologies, my eyes had been open a grand total of 3 minutes so didn’t make much sense.
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No dramas - it was the only reason I asked the question 
Fundamentally it is a mis-understanding of what that feature is. I do also agree that potentially, Monzo could add in as @BenC suggests a back button, but I’d also agree with @Revels that just because this has happened it shouldn’t now be done (See: Homer Car)
I think, personally, the feature is pretty self-explanatory, and this thread has come to a natural conclusion @Dan5 - They’ve raised the challenge, given advice from @_Tom how to raise with Monzo.
Otherwise it’ll just descend into a whole load of what-about-aries and opinions about whether it’s a loan or not.
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I would say it’s good practice to allow cancellation of any process, providing it’s yet to be completed and is still cancellable from a technical perspective.
It’s a minor change and would perhaps help some… people.
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Big case of RTFM
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Another one I had to Google… 
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Same lol
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Soon you’ll both be a pro 
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This is 100% user error from someone who didn’t read/understand and kept going.
There’s 3 interactions. The notification, clicking next and dragging down. You don’t have to do anything and can back out at any point.
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I agree with your points, but let’s be cautious about ending discussions too early, as that hasn’t gone well previously.
No one should unilaterally decide when a conversation is over unless it has completely derailed. We’re all adults here, and if there’s still meaningful dialogue happening, it should be allowed to continue—that’s the purpose of this community, after all.
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I don’t disagree but in this instance what meaningful dialogue can we get from this? It’s a user not understanding the feature, it was clarified, as was how to report it to monzo if they are not happy
It really doesn’t then need a number of people piling in on how easy Pay Early is, whether it’s a loan or not, and other things. Again, in my opinion
I don’t mean it as a shut down voices approach, I agree that has happened in the past and it’s not helped.
Anyway, moving on…
but not really