App is not opening on iOs after update

Help Bug Reports
1

Issue: after latest update, starting this morning, I cannot open Monzo app. The logo pops up for a brief moment and then straightaway disappears back to home screen

Details to reproduce: just try to open app and it doesn’t open
OS: ios
Device: iphone 8 plus
App Version: 4.37.0 apparently

Screenshots:

3

Reinstalling actually helped. I tried rebooting the phone first which didn’t solve the issue. But then reinstalled and managed to log in. Still not the happiest UX. iOs version is 15.5

5

Having the same issue here, forced (hard restart) does nothing.
Reinstall fixed as above.

iPhone 12 Pro
iOS 15.5
Latest app version

Edit: it’s 1AM the following day, the app isn’t opening again

1 Like