Purchased some PC speakers this morning and already wish I hadn’t.
Paid £10 extra for next day delivery, and in the confirmation it said it would be delivered next week even though its in stock.
Phoned them up and couldnt understand a word of what the bloke was saying so hung up the phone.
Messaged them on twitter and they said I haven’t paid for next day delivery even though i have proof in the email that I paid extra for it
They have also cocked upp my address by duplicating the first line twice. The lady said she will correct it right away, then said she couldn’t because its being processed, then said theyd have to contact somebody else in the team to see what they could do, all in one message
So sent her a pic of my order confirmation which proves I have paid extra
In the tracking it does say " UPS Express " which means it’s next day ( thats if it even gets here due to the error in the address ) , so all a bit confusing