Issue: I’ve recently renewed (and have on autorenew) my playstation plus subscription. I’d like to create a repeating (annual) card payment for summary to predict when it’s coming next. When I set the switch on for repeating payment I get the message “Sorry there was a problem. Please try again and contact us if it continues”
Details to reproduce: try create a repeating payment from a card transaction
OS: Android 9 (MIUI 10.2)
Device: Xiaomi Mi 9
App Version: 2.56.0 (on the new app design)
You on the new nav? Possibly it’s to do with that and will be sorted in the next release. I’ll check the thread and see if it’s been mentioned on an update
Same issue for me on iOS, except there’s no error message. Tap the Repeating Payment toggle, choose ‘Create Subscription’ and the toggle automatically turns back off. I’ve never had the new interface - I’m on Monzo 2.54.1 #539.
Just created an account to report the same issue: this has persisted across a reinstall of the app (iOS), and while I found it first in the current stable interface, it also replicated to the new one when I tried opting into that to see if it changed anything.