✅ [iOS] Duplicate Recurring Payment

Issue: Duplicate Recurring Payment

The app has been really laggy since the last TestFlight (Monzo logo appearing upon every launch). So I downgraded back to the App Store version. I’ve tried marking the Yorkshire Water payment as recurring and it seems to have multiplied over 100 times.

Details to reproduce: Mark a card payment as recurring
OS: iOS 12.1
Device: iPhone XS
App Version: Latest App Store

Screenshots:

IMG_D71BDAC8B3B5-1

2 Likes

Is this one for you @Jami? Our summary is pretty useless at the moment.

image

I’ve reached out to chat and after 3 days just had the ‘have you reinstalled’ suggestion so far.

Jheez, mine has duplicated Spotify three times but this is ridiculous :joy:

I know! :see_no_evil:

Hey there, this got escalated via support and an engineer is looking at this at the moment. We hope to work out what’s going on asap. Thanks for your patience!

3 Likes

I’ve got a duplicate transfer rather than payment. I sent from sole to joint. There is two sole transfers but only one joint credit :man_shrugging:t2:

Edit: this one is completely human error :man_facepalming:t2: The first debit was earlier in the day. :laughing: