Okay, so 7 times in two weeks isn’t great, but is this thread much better…
Kieran has posted 6 times in that thread, and this isn’t digging at him, but this is the other side of it. He’s posted something he’s excited about achieving, but now it’s turned into a big thread and lots of “Are we there yet?” from kids in the back kicking at his seat. This is a feature that was “completed” 6 weeks ago and we are yet to find out exactly what it is, let alone have it in our apps.
There is obviously a middle ground but it’s tough. Any comment made by any Monzo staff member will be taken as fact. “This is something I’m going to pass on” is an easy reply for someone to make. “This is a great idea. I’ll feed this back” maybe it is a great idea. But a month, 6 weeks, 8 weeks down the line, if it isn’t implemented, people will want to know why. There was a thread where someone expected a bug fix to have happened overnight. This will be repeated and over again.
You don’t want everything to have to go through official PR channels. "So, someone on the forum said it would be good if you every time you buy batternburg cake, your app icon changes to Mr Blobby for 24 hours. I like this idea. Am I allowed to reply and say “LOL! Yes please” or not?