Amex Supplementary card transaction disappear in Monzo recently

Help
1

Hi, I’m using Monzo Extra and have connected my American Express card to Monzo. However, I’ve noticed that transactions made using my supplementary card (an additional Amex card under the same account) are no longer showing up in Monzo. This issue started recently.

Could you please look into this or let me know if anything has changed regarding how supplementary card transactions are handled?

Thanks!

1 Like
2

I am also facing this. Started a few days ago. Transactions from the supplementary card on AMEX are not pulling through into Monzo

4

It seems that it has been solved and I can see the transaction from the supplementary card!