Issue:
App fails to add a Santander Bank account after freezing on Face ID page.
I have a screen recording but cannot attach here but no option to include video.
Details to reproduce:
OS: iOS 14.0.1
Device: iPhone 11 Pro Max
App Version: Most recent (can’t find it app version number) App Store shows no update for Monzo
Santander App is also up-to-date
Screenshots:
I’ve had this problem too.
A workaround is to:
Uninstall your Santander app
Add account in monzo plus (which will now redirect to a web browser rather than the app)
Reinstall app once you’ve connected your accounts
As a Santander issue, I doubt Monzo can fix it!
D’oh!
Worked a charm
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