For about 9 months I thought my phone/app was bugged as I couldnt even after uninstalling and restoring phone use the monzo app on wifi.
I finally got round to sending a message to monzo yesterday and suddenly thought I haven’t checked the random android app settings on my phone. Where I found a disable wifi option.
Theres nothing on the app to tell you wifi has been disabled, but it acts as if you are struggling for an internet connection.
I also would expect after a complete uninstall of the app the settings would reset but clearly this was not the case.
Would of saved my frustration this being way more clear and Monzo CS time as I was speaking with someone yesterday.
Hope this helps