Trying to create an account for a family member where i would need POA due to them not being able to communicate to allow them access to monies allowing them to be independant. but also be able to ensure monies are not miss used etc. Monzo have a great platform but am surprised that this isnt an option currently.
spoke to customer services, very helpful and will raise it further.
Hi @MDuckett! Thanks for visiting the forum and raising this. And thanks everyone for stepping in to support here whilst you waited for someone from Monzo to respond.
Whilst much of the information in the post from @Danclarke in 2018 still stands, we’ve updated our processes since then and we’ve got an email address where you can raise this request directly with our specialist team.
If you’re not talking to them already, you can email firstname.lastname@example.org. We can chat about your circumstances and whether our service would work for you from there.