I am looking to manage my sons monzo account as he currently does not have mental capacity to manage his own finances. Does monzo offer a third party mandate or court of protection / power of attorney? I’ve tried contacting customer services but can never get through
Welcome to the Community.
I know we’d really like to help with your situation and would want to get this resolved as soon as possible. If you can reach out to our team through the in app chat they’d be best placed to help.
Alternatively, please feel free to give our team a call on 0800 802 1281 who should be able to point you in the right direction.
You can also email us at firstname.lastname@example.org