The ease of transferring your own money is a completely valid concern and important to feed back.
War & Peace on how much richer you are than everyone else and how important you think you are because you joined a crowdfunding round, nobody cares about.
Sadly it came into the conversation when you and michaelw90 started pushing back right at the start that it wasn’t a concern and others opinions / thoughts were “nonsense” and we instead had to share more details on our actual experiences as customers to counter it that it wasn’t “nonsense” in our situations.
If that never happened, the value of specifics wouldn’t have come into the conversation. 
It was really important you added this.
Not being able to easily transfer out your own money shouldn’t happen. To anyone. But you wanted to tell everyone about your salary/cars and how awfully hard it is to move around your huge amount of savings.
I know you’ll be unable to resist continuing replying, it’s in your nature. But taking a single quote from a long story post where I gave my life experiences as a Monzo customer over 7 years was part of the story to point out it wasn’t “nonsense” and the OP appreciated it - you are just a keyboard warrior that won’t stop.
You dismissed both the OP’s concern and mine, and said my view of monzo not being an account to grow with is nonsense, I gave a real life personal example. I’m afraid transfer limits which is a sum of money is relevant to income, infact the entire suggestion most people who aren’t bitter agree with is that transfer limits should grow with you. Having a transfer limit of 10x less than an annual salary (and a broken workflow / process to increase it) is a problem for some. I’m sorry that’s not you, but there’s growth ahead. Go forth and reply, time for me to move on.
If it has taken them three days to increase your limits surely this is worthy of raising as a complaint with Monzo rather than on here as I found out before this place isn’t part of the bank.
From what I remember, companies are required to provide a service with reasonable care or skill under the Consumer Rights Act so it might be worthy of complaining to them and hopefully this feedback will go towards them reviewing the limit increase process in the future.
[Edited after googling what the Crowdfunding Investor was]
No, I didn’t. I linked them to another discussion about the same thing and said that some people find it smooth and other don’t. That was my only reply to OP.
You have absolutely no idea what I earn. I’m not bitter. All I feel towards you is pity.
You’ll be back to tell us more about your money and life story soon enough. I can’t wait.
I love threads like this.
This thread is a prime example of people not adhering to “if you don’t have anything nice to say, don’t say anything at all”. Some people have a genuine problem but it’s been detailed into ‘attacks’ on them 
But then also people coming to complain where speaking to monzo directly, and raising a formal complaint with them to work it out, it doesn’t really help themselves.
Apologies - as somebody who is new to this forum, I figured after I’ve exhausted my options (I am chatting to them, to no avail) this is where I’d come for “Help” which is the name of this sub-board. I also found this forum after visiting the complaints page (Monzo Help - Making a complaint about your Monzo Current or Joint account)
Other ways to give feedback
You can share your thoughts in our Community Forum or by chatting to us in the app. We’ll pass any information on to the relevant team
I wasn’t really expecting Monzo CS to reply here, I was just interested if this is the current state of their customer service. I am not fussed about raising a complaint as it’s not worth the energy, I’ve decided to move on from Monzo and don’t need any more help.
FWIW - it’s the end of the fourth day since requesting the limit increase and still no updates from Monzo.
Isn’t that what this place is for though? If people have issues with Monzo they can share them here and discuss them as well as dealing with Monzo directly?
I appreciate we’re now derailing this thread 
This thread has been painful to read for a number of reasons but especially this.
While this is my opinion, experiences like this are why I go to a more mature organisation for things such as this.
There should be options as a backup for this sort of thing. Being able to call in for a start, and get more than just “escalated to a specialist”
My opinion - I feel like I’ve outgrown monzo, that might not be everyone’s experience but it’s mine.
Wow this is quite the thread. I do agree with the comment above though.
I’m definitely right on the trajectory to start running into some of these problems, but for me I’m not too stressed about it. Monzo was the right bank for me at the point in my life that I needed it, as the solution to problems more and more often becomes ‘use another bank’ I’ll slowly start shifting away and I’m ok with that.
Of course Monzo could move and start catering towards people who have to shift large amounts of cash, but I completely appreciate the fact that building a solution that benefits such a small number of users is not worth the investment.
I notice there’s some discussion of frequency, moving large amounts “all the time”, small proportion of customers etc… And I couldn’t resist jumping on to point out this is a bit of a falsehood.
Unless the frequency is never, it doesn’t really make any difference how often you make these payments, it’s still a huge issue. If I buy a house only once in my entire life, it’s still a major major problem if Monzo causes me to not be able to purchase it because their system for large transfers is not reliable enough. When we bought our house we made sure we had the funds that might be needed in other accounts, where we knew we could speak to someone and get support/an answer straight away if needed.
Obviously buying a house is a luxury that a lot of people wont be able to afford ever, and that sucks. But it’s still something that a reasonable number of people do, especially outside London - not some super rare thing that only billionaires can manage. Being able to reliably make those big transfers on the very rare occasions they are needed is so important, and I don’t think making that feature work properly is pandering to the super rich… It’s a fairly standard banking feature that more than half of people will probably need at some point in their life.
I didn’t have this issue.
Bought a house in September, needed to make a payment for the deposit, legal and stamp close to 6 figures.
Requested the limit increased, had it the same day.
Clearly mileage may vary based on these comments but I had a smooth experience.
Sure, and realistically I expect most of them do work fine - obviously people are more likely to come here and complain if it doesn’t work.
But based on all I’ve seen, over time, I don’t have the same confidence in Monzo as say NatWest for this specific purpose, and that’s saying a lot because I am not a NatWest fan I just would be very very surprised if I couldn’t get a large payment to go through within an hour or two with them, but I absolutely would not be surprised if one with Monzo is delayed.
To be clear, Monzo is way better in almost every way, and I think if you’re concerned about this as we were, you can work around it whilst still using Monzo as your main bank. It’s just something I don’t think there should be as many problems with at this point as there appear to be.
Precisely.
For transparency, Monzo replied today (5 days after raising the initial request) asking me to re-submit the limit increase request. 5 days of waiting to just be told to do it all again. And if I were to, how much longer would I be waiting?
Whatever, I’ve already started the account switch to HSBC. I hope the Monzo team will see the feedback here, and as recommended earlier in the thread I’ve raised a complaint to do my bit to improve the service for other Monzo customers.
Thanks to all for your comments and experiences.
I agree. I am struggling from early in the morning to move my own money to my own account to Revolut and they blocked me and denied transfer without any reason. If a bank cannot act quickly , promptly and in a trusted way I totally agrees they should advertise online that a transfer limit is easily done via their chat line …it’s like they tell me one thing to convince and then they don’t match their actions to their words and their terms and conditions .
