Your opinion is worth one single opinion, just the same as mine and every other customer. You act like you own half the company, but you spent £50 five years ago and think you’re Mark Cuban.
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£2000 twice actually, and yes I do think my opinion should hold more weight than yours. I invested, you didnt.
When Monzo asked for money for growth, I gave them my hard earned money to fund that growth as an investment. Like any investor, I do expect a return at some point. Seeing Monzo push away high-value profitable customers goes against a growth mindset and that does concern me as an investor; hence I voiced my concern.
I totally get when discussing money is awkward, and in the UK there’s a lot of anger towards those on the upper end of the spectrum so I expected that on this post. Though by that logic, should people who are fortunate (and worked and studied bloody hard to get where they have) not have an opinion to share also on their experiences? What happened to inclusivity for everyone? How is my experience not relevant to the concerns on this post?
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Where I work it’s pretty well known that you use Wise/Revolut/Global Money for this regardless of who you bank with otherwise you get hammered with fees.
What you think and the reality are very far apart.
You don’t know if I invested or not, not everyone has the tag or mentions it in every post.
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Thank you, I’ll take a look for next time!
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The ease of transferring your own money is a completely valid concern and important to feed back.
War & Peace on how much richer you are than everyone else and how important you think you are because you joined a crowdfunding round, nobody cares about.
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Sadly it came into the conversation when you and michaelw90 started pushing back right at the start that it wasn’t a concern and others opinions / thoughts were “nonsense” and we instead had to share more details on our actual experiences as customers to counter it that it wasn’t “nonsense” in our situations.
If that never happened, the value of specifics wouldn’t have come into the conversation. 
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It was really important you added this.
Not being able to easily transfer out your own money shouldn’t happen. To anyone. But you wanted to tell everyone about your salary/cars and how awfully hard it is to move around your huge amount of savings.
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I know you’ll be unable to resist continuing replying, it’s in your nature. But taking a single quote from a long story post where I gave my life experiences as a Monzo customer over 7 years was part of the story to point out it wasn’t “nonsense” and the OP appreciated it - you are just a keyboard warrior that won’t stop.
You dismissed both the OP’s concern and mine, and said my view of monzo not being an account to grow with is nonsense, I gave a real life personal example. I’m afraid transfer limits which is a sum of money is relevant to income, infact the entire suggestion most people who aren’t bitter agree with is that transfer limits should grow with you. Having a transfer limit of 10x less than an annual salary (and a broken workflow / process to increase it) is a problem for some. I’m sorry that’s not you, but there’s growth ahead. Go forth and reply, time for me to move on.
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If it has taken them three days to increase your limits surely this is worthy of raising as a complaint with Monzo rather than on here as I found out before this place isn’t part of the bank.
From what I remember, companies are required to provide a service with reasonable care or skill under the Consumer Rights Act so it might be worthy of complaining to them and hopefully this feedback will go towards them reviewing the limit increase process in the future.
[Edited after googling what the Crowdfunding Investor was]
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No, I didn’t. I linked them to another discussion about the same thing and said that some people find it smooth and other don’t. That was my only reply to OP.
You have absolutely no idea what I earn. I’m not bitter. All I feel towards you is pity.
You’ll be back to tell us more about your money and life story soon enough. I can’t wait.
I love threads like this.
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This thread is a prime example of people not adhering to “if you don’t have anything nice to say, don’t say anything at all”. Some people have a genuine problem but it’s been detailed into ‘attacks’ on them
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But then also people coming to complain where speaking to monzo directly, and raising a formal complaint with them to work it out, it doesn’t really help themselves.
Apologies - as somebody who is new to this forum, I figured after I’ve exhausted my options (I am chatting to them, to no avail) this is where I’d come for “Help” which is the name of this sub-board. I also found this forum after visiting the complaints page (Monzo Help - Making a complaint about your Monzo Current or Joint account)
Other ways to give feedback
You can share your thoughts in our Community Forum or by chatting to us in the app. We’ll pass any information on to the relevant team
I wasn’t really expecting Monzo CS to reply here, I was just interested if this is the current state of their customer service. I am not fussed about raising a complaint as it’s not worth the energy, I’ve decided to move on from Monzo and don’t need any more help.
FWIW - it’s the end of the fourth day since requesting the limit increase and still no updates from Monzo.
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Isn’t that what this place is for though? If people have issues with Monzo they can share them here and discuss them as well as dealing with Monzo directly?
I appreciate we’re now derailing this thread 
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This thread has been painful to read for a number of reasons but especially this.
While this is my opinion, experiences like this are why I go to a more mature organisation for things such as this.
There should be options as a backup for this sort of thing. Being able to call in for a start, and get more than just “escalated to a specialist”
My opinion - I feel like I’ve outgrown monzo, that might not be everyone’s experience but it’s mine.
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Wow this is quite the thread. I do agree with the comment above though.
I’m definitely right on the trajectory to start running into some of these problems, but for me I’m not too stressed about it. Monzo was the right bank for me at the point in my life that I needed it, as the solution to problems more and more often becomes ‘use another bank’ I’ll slowly start shifting away and I’m ok with that.
Of course Monzo could move and start catering towards people who have to shift large amounts of cash, but I completely appreciate the fact that building a solution that benefits such a small number of users is not worth the investment.
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Yes, and that’s what you should do, Monzo won’t improve if there aren’t enough complaints made about this poor service, and quality. If you feel strongly about Monzo being a good bank (apart from this) then I implore you to complain. If I was in your position, and had your troubles, I’d do what you’re doing and raise a complaint as well.
I’ve mentioned it before, but Monzo (used to) look at what to prioritise to a certain extent based on the complaint/cost (as they pay out for them) that it causes. This - I believe - is partly the reason they ended up in the position where we’re at with a (mostly great) automated workflow to do it.
This sucks, a lot, and is an issue with Monzo - no one doubting that.
I’d have just submitted a new request if I were you the day after you wanted it to be done if it hadn’t been. 
Give it a go, if you’ve not moved already.
Can’t wait for the upcoming release of Cheque Imaging & US Inbound Transfers that people are saying Monzo’s lacking.
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