zopa → ? → [scroll down] → Get financial support → call us → call us
And that’s their standard telephone number it puts into your dialer.
There’s no ability to call in the android app. The phone number is put into your dialler from their website Contact us - Zopa Bank - Zopa
Same with iOS.
I have confirmed Zopa support team is paid for nothing.
All banks are okay until when you have a word with their support team.
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I love how with the new Zopa app, when you go into your savings account and click on anything it will go back to your current account, it’s just so convenient that it doesn’t stay on the screen you want
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Try viewing statements for a savings account and get back to us. You will be moved several times
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Is it not just:
Savings tab → three dots → statements
Am I on some different version of the zopa app because I can see their telephone number, I’m not having issues with statements etc. ?
Andy is iOS.
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iOS app is buggy
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I feel like the iOS app wasn’t fully thought through and released earlier than it was ready
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One annoying thing I’ve found is if you’re in a smart saver pot that there’s no withdraw button. You’ve got to go back to the save tab main page, and then tap withdraw. First world problem, but it is annoying.
It’s also annoying you’ve got to set up a linked current account before you can send money to the smart saver directly. Had money returned to Ulster when I tried to send it across. So I’m just sending the money to the current account and then moving it across.
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I agree, it’s a messy app, plus the fact that you can’t remove old linked accounts. Good products but messy implementation.
I’ve been trying to use them a bit as they’ve better interest than Monzo standard, but they are just not as polished as Monzo is which is a shame.
I guess this is what happens when you’ve 1.5M customers vs 16M customers.
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Not a customers issue - Zopa to even be able to run a bank can afford some decent software engineers. I think the thing is Monzo always based their systems around software rather than banking. Makes for an easier life.
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Zopa released an update they didn’t test properly.
Most likely vibe coded reason they have not yet even fixed the issues, act surprised when you tell them about the issues.
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I’m fine with this, I’ll be gone in a month or two anyways. Their loss, as I’m unlikely to be back without a renewal of bonus interest.
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has anyone here heard anything about the isa prize draws? they were supposed to be drawing the first one a few days ago i think
Zero, but taking out my ISA anyway.
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I think it’s time to put in complaints. The only metric that management is going to judge this rollout on.
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I note that ‘Ask’ is still not ready, despite having its own tab.
Has Android been ‘updated’ as well?
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