Ahh crumbs it’s expired. Do you have one @anon51813783 ?
I don’t but the £10 ones above should work, it’s only the £20 one that’s expired checked it there. If you’re not in a rush someone else may have one and add it
Unless someone puts one on in the next hour or so I’ll probably just pull one from Reddit. Would just be nicer for someone on here to get the £20 that’s all.
I’ve entered my number and I’ll finish singing up later. Thanks 
1 Like
Had a call about my complaint, £50 my way.
Same as someone else mentioned, no account closure date added to the credit file imports thus showing as active.
2 Likes
Probably not that many or the £50 likely would’ve gone to £25 
2 Likes
I’ve complained and have been asked (somewhat abruptly) for further details (including any direct debits that were on the account). Struggling to remember but will be worth it if they pay me compensation.
Received an email saying £50 compo will be paid in 3-7 days, credit file updated.
Easy!
2 Likes
£50 just paid
2 Likes
Just seen this thread. Likewise they have not updated my credit file either; account closed in September last year.
Complaint submitted.
Has anyone gone to the FOS with this?
I’m not sure why anyone would bother - £50 sounds generous enough in my opinion.
2 Likes
Just complain, take your £50 and within 30 days the credit files will be updated.
2 Likes
I agree, not worth the hassle unless Zopa play silly beggars
1 Like
Am I the only one who’s been asked to provide account details and information about what direct debits were set up on an account I have little recollection of?! I’ve gone back quite hard today and pointed out this is their problem to fix.
All they wanted was name, address, date of birth for security.
Have you moved since you opened and closed it?
Yep…given them several addresses just in case!
1 Like
Update to pots coming soon ;
Ability to pay direct debits from pots so that will be a good little update!
5 Likes