Don’t you have any checks or verifications as to who can open an account with you? I was hit with a very convincing scam today and it was only when they wanted me to transfer all my real bank funds into an account held at your ‘Bank’ that I realised it was a scam. No I didn’t get the account numbe…

Hello @anon98360309 :wave: As @simonb said: [image] simonb: Really sorry to hear this has happened. If you don’t mind, I’ll reach out privately to get the details from you? Unless you’re happy to provide more information publicly? The information you have given so far on this thread is very…

This i think is incredibly important: upon reflection none of what is reported seems unique to me. This is bog standard fraud, as it happens every day, with lots of banks. Just use your favourite search engine and you’ll find hundreds of reports. At 500 k users, it would actually surprise me more, i…

[image] anon98360309: If you want a reputation as the gmail of banks then fine I don’t understand where this is coming from, I’m guessing there are 10’s of thousands of people running scams like this across high-street banks. Normally fraudsters pray on skint / low wage customers regardless …

It sounds like this person has provided some information, made a point about how this appears to them, had some good feedback and insight given from forum members and staff, and finally responded why this does not change their opinion of a situation. It seems like, other than over DM with staff, no…

The poster is angry and frustrated. I totally get that, I would be too. Hopefully they’ll ‘reach out’ to the Monzo team and they can add reassurance

While that’s true, my suspicion comes from this post: [image] Trustpilot Reviews Monzo Chat Well I’m off to trustpilot and and I know what review I am going to give. Even if my account is deleted on here at least that will stay. This kind of behaviour just doesn’t bod…

[image] nanos: upon reflection none of what is reported seems unique to me. This is bog standard fraud, as it happens every day, with lots of banks. Just use your favourite search engine and you’ll find hundreds of reports. Over on the Barclays forum, someone is complaining about an English c…

I’ve referred the thread to our Financial Crime team. They’ll be taking a look tomorrow. They’ll know if we have seen a string of this recently.

Might not have even been a real person :open_mouth:

I am not angry or frustrated. I am pointing out that this fraudster could not walk into a branch of Barclays, NatWest, or any other UK High Street Bank, open an account and hope to get away with this sort of activity. The fact that she is able to do so or feels able to do so without consequences h…

Your Bank is being used by fraudsters

UK Help

anon77363772 26 March 2018 20:53 48

While that’s true, my suspicion comes from this post:

This kind of behaviour just doesn’t bode well.

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Your Bank is being used by fraudsters

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