Hi, I need to withdraw a large amount of money. I have tried to reach someone via the chat but am not getting a response. Help!?
You mean as actual cash?
- Wait for chat
- Transfer to another bank account and try and contact them.
I know my last big cash withdrawal Halifax wanted a few days notice but that was 5+ years ago.
Sorry, did not word this right. I need to do a transfer.
How long ago did you contact them? Wait times are a bit longer at the moment
Sometimes it displays an estimated response time on the screen too, so have a look for that
Hi everyone, thanks for all your helpful responses, waited over night but have finally got through to someone enjoy your days!
Customer services are only available overnight for emergencies. Glad you’ve got it sorted
I think being denied access to your money, even if that’s a result of a pre set transaction limit, constitutes an emergency.
Saying that you’re “denied access to your money” is a bit dramatic
Getting a response first thing in the morning is perfectly acceptable.
Well I disagree that a large transfer is an emergency the standard transfer limit is £10,000 that is fine for most people. If you need to transfer more than that for a large purchase such as a car or house deposit etc you are likely to know when the amount is due and can contact customer service and arrange a temporary limit raise.
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