Hi, I need to withdraw a large amount of money. I have tried to reach someone via the chat but am not getting a response. Help!?
You mean as actual cash?
2 options:
- Wait for chat
- Transfer to another bank account and try and contact them.
I know my last big cash withdrawal Halifax wanted a few days notice but that was 5+ years ago.
Sorry, did not word this right. I need to do a transfer.
How long ago did you contact them? Wait times are a bit longer at the moment
Sometimes it displays an estimated response time on the screen too, so have a look for that 
Hi everyone, thanks for all your helpful responses, waited over night but have finally got through to someone enjoy your days!
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Customer services are only available overnight for emergencies. Glad you’ve got it sorted 
I think being denied access to your money, even if that’s a result of a pre set transaction limit, constitutes an emergency.
Saying that you’re “denied access to your money” is a bit dramatic 
Getting a response first thing in the morning is perfectly acceptable.
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ACCount
Well I disagree that a large transfer is an emergency the standard transfer limit is £10,000 that is fine for most people. If you need to transfer more than that for a large purchase such as a car or house deposit etc you are likely to know when the amount is due and can contact customer service and arrange a temporary limit raise.
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