Withdrawal denied


#1

This is now getting a bit silly. My balance is healthy and I haven’t withdrawn anything for a few days yet now every time I try to withdraw (even £20) I get a message that my withdrawal limit has been reached…please explain the logic behind this


(Sam Watkin) #2

Hey @spectron sorry to hear this! If you get in touch with us through the in-app chat we’ll be able to help you better understand this :blush:

You can also see our different types of limits here https://monzo.com/terms/#charges


(Ben) #3

Sorry to see this happening to you. Hopefully the COps sorted it for you or are in the process of doing so.

Please do report back with why this happened though, it’s great for future reference for anyone experiencing the same.