As a newbie to Monzo, I’ve been trying to note down the things which aren’t that obvious. One popped up again in a thread here (Transferring to pots).
Is there a ‘Hints & Tips’ page somewhere? I’ve looked in-app help but can’t see the following called out specifically. Most of this I’ve gleaned from the forums!
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Pulse Graph will appear at the top of the Home tab after (up to) 2 months and 3 days to allow for enough data to be shown (note that Pulse Graph has been removed from the ‘Monzo New Navigation’ interface if toggled within ‘Monzo Labs’)
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You can switch accounts by ‘hard pressing’ or long pressing on the bottom tab bar. [iOS only for now]
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"Find out about overdrafts" can be removed if you chat (in-app chat asked via Help) to someone.
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If you have a Pot set to "Round up Transactions" note that any Transactions below £1 will not be rounded up and added to the Pot. This is to prevent small active card check transactions from being rounded up.
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Moving to Monzo is limited by account type, so you can only move from single to single, or joint to joint account. You can’t switch from single to joint, or joint to single.
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For an incoming bank transfer to be seen as ‘Salary’ it must be £200 or more and be via BACS not Faster Payments (which is what many banks default to for manual transfers). Update: With Bill Pots, it is now possible to use any value of Income over £100 with the Salary Splitter. Note that this still does not mean that income is categorised as “Salary” so budgeting will not consider this transaction.
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When using TransferWise, the reference should be kept short.
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When adding to Pots, you can type in a specific amount (e.g. £4.28) rather than using the + or - buttons. Tap on the amount to do this.
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You can change the image on a Pot, by opening the Pot, tapping ‘Edit Pot’, and then tapping the image. Custom images can be uploaded.
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At present, when you open the Home tab in Monzo, there may be a delay of a few seconds until the balance/available amount are updated. This may depend on your data connection or number of transactions. Don’t panic. The money is still there.
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If you have a query on a specific transaction, tap on it to open it, and scroll to the bottom where it says “Something Wrong? Tell Us!”. This will open the in-app chat and allow the Monzo staff to see additional transaction details behind the scenes.
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To exclude an item from the summary calculations, tap on the transaction, and scroll down to see the option to “Exclude from Summary”
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See the locations of where you have made purchases by clicking on the map background shown at the top of your ‘Profile’ (behind your profile picture) - ANDROID ONLY
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If you’re setting it up payment/salary through JPA, when searching for the bank name do not type ‘Monzo’ you need to search for Clearbank limited. The bank Branch needs to entered as ‘Monzo 040004’.
See also Simple Questions Thread (Newbie friendly 🙂) for more help.