Why *haven't* you gone full Monzo?

Odd never had a failed transaction and it’s my primary as is the joint account with the wife, 1000x transactions

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Yes. I’d never had an issue up until the last few days.

Never ceases to amaze me that the problem I’ve experienced can’t be so according to people who’ve never experienced the same problem.

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How does it show in your app?

Chris, I’ve discussed it elsewhere. I’ll not repeat it here as I don’t want to go over the same stuff in a different topic.

It’s fab that Monzo works for you. Really. It’s great. This is a topic for people who hadn’t gone full Monzo which is why I posted comments here. Thank you.

Yea just read it see you didn’t state what you were trying to buy and from where leaving people to speculate what the issue was :man_shrugging:

That’s fine but you are trying to colour a debate about not going full monzo buy saying you have card issues. You call yourself a normal customer well so am I and never had a declined card transaction. My point is as valid as yours.

Thanks Chris. This topic is about not going full monzo.

On that point, this topic is “Why haven’t you gone full Monzo”.

Let’s all stick to content about that, please. :pray:

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Isn’t that what I said?

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Nope

What did I say and how did it differ from the topic?

And let’s leave it there for tonight. Things are now way off topic and getting meta.

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This topic was automatically opened after 13 hours.

I think your employer just scammed into opening account with them to drum up business & loyalty and took advantage that you were a vulnerable new starter who could not refuse.

Not gone full Monzo because I can’t withdraw in my local post office & occasionally not accepted whilst travelling eg Dublin port toll, Swiss train booking, Lisbon train station. Lack of cheque imaging & not confident how they deal with things going wrong especially disputes compared to my high street bank. Otherwise happy as my number 2 bank mainly for spending.

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Strange I had no issues with Lisbon train station / metro, when were you there?

Maybe now resolved after feeding back it was over a year ago. At the castle too. There was discussion on the Portugal travel chat.

I’ve had a Monzo account since the pre-paid days, I registered interest when it was still Mondo, I’m on my third (or fourth, can’t remember) attempt at using Monzo as my main account. But I’m definitely no Monzo fanboy.

I’ve not had an acceptance issue since the first debit cards came out and they had the problems with the new BINs because merchants weren’t updating their terminals properly. That’s all long gone now surely and it’s just another MasterCard debit card?

Maybe these were just glitches with the machines or network and not Monzo specific?

I agree that the slowness on cheque imaging is a really bad look.

I can’t comment on things going wrong because I’ve never had anything go wrong with any bank really, so I have no experience of that.

Withdraw? That’s a first. Why can’t you use a cash machine?

Lots of Post Offices instead of charging cards process it through as a withdrawal. More money for them. Can’t blame them, it’s not like they’re doing anything wrong and because that’s how they operate they just see the card as not working. For basically every other bank it just works fine.

We being more into it know why and what they’re doing but for staff and the customer it’s a decline and a bad experience.

I used to pay for things in my local post office / shop where they’d withdraw a few quid and change from my account. Works fine, just not with Monzo.

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