I expect the team deliberately tried to reduce the size of the T’s & C’s so that people would actually read them - & be able to understand them..
I agree that it could be easier to check this specific detail. But then again, the impact is low & I expect most people never think about this..
And the level of prominence, if I may add this (direct link to prepaid terms, while CA terms are hidden away)
You are probably right there. And I also assume that a large amount of prepaid terms was more or less dictated/required by their processor, hence the more detailed terms for the prepaid.
However (as I have said before) while I applaud the desire to keep terms short and readable, the current account terms seem utterly deficient. E.g. the fact that they don’t even include a mention of residency requirements, or the need of customers to tell them if their “residency for tax purposes” changes, not only opens them up for litigation, but for criminal prosecution for aiding tax evasion.
Just to be clear: I’m not saying such action is inevitable, or even that it would be successful if it happened. But it’s a risk that can easily be drastically reduced by including just a sentence in the terms.
That’s a weird tab then, the way I read it it starts off as “Terms & Conditions”, then down to the Prepaid tab you can click (which then shows the same pointers in full), then additional CA details that might not be covered in general T&C. I’m guessing that means these T&Cs apply to both prepaid and CA? I can’t imagine that Monzo would not have covered this for the CA when they have done so for the prepaid. Maybe some renaming/ shuffling around is needed.
I really don’t think so. The CA terms start with this:
These legal terms (English law applies) are between you and Monzo Bank Limited (Monzo/us/we) and you agree to them by using the Monzo app.
You should read this document along with our Data Privacy Notice.
If those were supposed to be supplementary they’d need to start with a phrase indicating this, in the same way in which the terms indicate that the Data Privacy Notice needs to be read “along with” it. The phrasing indicates that this document is a closed document, apart from the Data Privacy Notice
I’m not sure this needs to be in the T’s & C’s, they can inform users of these requirements through the signup flow. To keep the terms as short as possible, you probably want to remove that sort of thing & only show it to people that it’s relevant to.
I’d like to think that as a bank, Monzo are quite good at the legal & compliance stuff 
We’d all like to think so, but banks aren’t always good at this
True. It’s not needed. (In fact there is no legal “need” for any terms & conditions, I think), but it would seem prudent to include this to reduce risk exposure.
Yeah, as you’ve pointed out, they’ve got a good incentive to get this stuff right (legal & the regulator) so hopefully they have 
So to sum up, Monzo did something that they say they will do…
To be honest, I’d be surprised if a banking product didn’t routinely or randomly or howevertheywantto run checks on my credit file. My view is that is exactly what a credit file is for.
Just spotted that Monzo checked my credit file on the 28/02/2018
Not bad considering I don’t have any overdraft facility and the money in the account is actually my money 
This. Monzo soft pulled my CallCredit twice yesterday.
Both using the gender neutral title Mx (which is what I use when I need to use a title, no idea where they got a title from unless they use Mx for everyone since they don’t record gender) despite no title on my account. One has one of my middle names the other doesn’t.
Interestingly, both format my address differently (both are correct, it’s different in different databases). The one that matches the format my address is on the account is the one without a middle name. It is a Quotation/Preliminary Search. The other is an Administration Review.
I’m guessing they’re trying different combos for something? In any case, no overdraft offer came up following this yet…
As you say, checks are pretty common, none of these 
are linked to credit applications -
Report from ClearScore in case anyone’s interested.
Alex
Thankyou very informative however I do understand the credit search process
This was not an identity check in my instance, it was a credit worthy inspection
Let’s see what Monzo does next as the score was absolutely fine
The score you see on any of the credit agencies website is a made up, best guess of what your credit profile looks like and is irrelevant in the real world.
Financial institutions that actually lend do not use these scores. They instead download your credit history and have their own algorithm for scoring, entirely separate to the credit agencies.
In fact they often have different scoring algorithms for different products within the same firm
That’s why I went to the company that this forrum described as the one being looked at by Monzo
To be honest I’m pointing out that Monzo did a search on me
I’m not pointing out the credit reference agency or their practice
For information Starling was also present but they actually stated how much money I had access to as an overdraft ( because they actually offered an overdraft)
I’m waiting back on why my account doesn’t show on my file. My Starling one does, and my other current account, but not Monzo. They seem to think it should, but it doesn’t.
Same for me actually. Noone could ever explain, so let us know if they can explain it to you 
It only shows on CallCredit, are you checking them?