When can we change our monzo.me name ourselves?

Just wondering when Monzo will allow us to update our payment username so it’s easier for us to remember what our link is.

If you reach out to Chat, they can do it - generally when there’s been a name change, but as it’s pre populated on account creation (I think) they may do it for you.

2 Likes

Thanks. Unfortunately I can’t locate the chat button. When I’ve gone into pay.me links it asks if this was helpful and when I click no it just says thanks for your feedback. I would have thought it should direct you to someone in chat. Disappointing

I thought monzo was 24/7 365 days a year?

4 Likes

Not true; your ‘username’ part of the URL could be changed as part of the sign–up flow for Plus 0.5 and that’s how I changed mine.

It was, quite literally, the only desirable thing about Plus 0.5 and I say that as a big card collector; the Plus 0.5 cards were so terrible I didn’t order one.

It’s weird it was never included in current Plus & Premium.

3 Likes

The Plus no-one talks about any more :sweat_smile:

3 Likes

I managed to get monzo.me / superman :sunglasses:

I still use, and love, my vanity username. Monzo should bring this back. Rev allows it, mine are both the same.

1 Like

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.