What would make you leave Monzo?

[Jackcrwhitney (Jack)]

@ChrisBeldam

Fix the merchant reporting system or at least have a “reported date”.

I think I’ve mentioned this before so apologies I know it’s going around in circles a bit. Looking at it as an end user it could do with an overhaul:

• clearly allow logos from other social media not just pasting the link into where it mentions twitter
• an indication it’s in the queue to be reviewed/has been reviewed.
• When a company updates their Logo (Amex did this recently on Twitter) the old one still shows in the app?
• Crowd-sourcing data so if so many people submit one logo it auto approves.
• Displaying the additional info that can be submitted such as the website and telephone number. What’s the point of being able to submit it if we can’t view it?
• Also how do we suggest a new emoji for the notifications? Some merchants I use like local pubs just come up as

Edit: also this:

Wetherspoon merchant data

Hi everyone, Thanks for the comments! I have seen a lot of these pubs come in recently, and my default has been to change the name to just the pub name (e.g. The Rodboro Buildings), and the logo to the Wetherspoons twitter logo. I think keeping the name just as the pub, without Wetherspoons in brackets, makes most sense. This is because the name could otherwise probably end up far too long and not all visible. In terms of the logo, I appreciate that the Wetherspoons…

Wetherspoon no longer have a social media account so I can’t add new pubs to join the “Group” as mentioned in the link above. Some way to state that they belong under an existing merchant would be good maybe?