What made you join Monzo?


What was it that made you join Monzo?

I joined in April this year. After a very negative experience with a legacy bank, I then went looking for an additional bank account. I then saw Monzo mentioned on moneysavingexpert forums. I then went to see if Monzo had a twitter page and website, and was very impressed with the features offered. I then looked at the hashtag on Twitter to get a overview of public opinion, and a lot of people were putting up their spare golden ticket referral links on the #monzo hashtag and inviting people to use them and raving about Monzo’s service. So, I managed to skip the waiting list and it was the best decision I ever made coming here!

What started out as a search for an additional bank account for personal spending has now turned into Monzo becoming my main account! :slight_smile:

What would make you leave Monzo?
(Simmy) #2

Getting a contactless debit card, having the app and instant notifications, helpfulness of the staff here and via app

(Marcel Ruhf) #3

I was very curious about fintech, so opened my account in January after being on the waitlist for a month. A few days later, I decided to move my salary over and make Monzo my main account.


Instant debits are crucial. My main bank for now is a legacy bank. Takes days for card transactions to debit. A weekend of shopping and then smack. All comes out days later. Security is excellent too. I checked my balance at an ATM and got an instant notification on my phone.


The hot coral card


Foreign travel…but then liked what I saw

(I’m sure about 400k others would agree!)


I actually got it originally last year to use abroad but have started using it as a spending account recently.

(#savetheseabass) #8

Sick of big establishment banks controlling everything and liked the vision and ethos


I know that people are still putting up their golden tickets on the monzo feed on twitter for anybody to use. Is there an actual usage for them at the moment?

(#savetheseabass) #10

Nope. They just look real pretty instead of just a link. Probably will do something in the future


Someone I worked with showed me the instant notifications on the prepaid card. Plus showed me how the UX even back then was better than legacy

(Phil) #12

I don’t even remember why I originally joined or how I first found Monzo.
It’s been almost 2 years now.


Actually I first joined as part of the beta programme for spending abroad. I used it in France and it was flawless. In fact I’ve had more issues using it in the UK.
I didn’t initially make the switch to a current account but I later did. I’m in the process of doing a partial switch and will move all payments over.

(Simon B) #14

Way back in 2016 I saw mention on Reddit of it being a great app for helping track finances in real time. I’d already seen a few mentions or adverts on FB or something like that. Got the card in the summer - the Android app hadn’t launched yet, but I used my iPad to sign up. The company was still pretty small at that time. Out of interest I thought I’d have a look at the website to find out what it was all about and I saw remote jobs available! Went through the interview process with Maria, Leah, Yehudi, Emma and Dom and landed the job. At that time there was 40 staff members and I think about 40,000 users… Pretty insane how far we’ve come in less than 2 years since I started!


Wow the growth in just 2 years is astonishing. Isn’t it over 750,000 users now? Just imagine another 2 years from now.

(Phil) #16

Oh yeah, I remember I got it before the Android app, used it on my iPad too.
I was at the first office early on when the new/current name was announced. Dragged my gf along too. I knew then then it was going to be a great company to watch.

(Marcel Ruhf) #17

Yep, and still growing, in June, around 80K users joined - so there are now 780K users, according to the Monzo homepage.


Yeah just had a look! 780,712 customers in just 2 years, that’s amazing! Edging closer to 1 million now! :grinning:


I joined in July 2016 (#26,194) and I haven’t looked back. The insight it gave me into my spending was what drew me to Monzo. Hard to think of life without it now.

(Dan) #20

There was some chatter on Facebook between Jan-Feb 2016 between some of my friends about Monzo and how they’re revolutionising banking.

Then in late Feb they held their first Crowdfunding round. I read every single blog post, news article, and snippet of information I could find to decide whether to invest.

Whilst researching I learnt about the API, and I’m a developer so this got me excited like a kid in a candy store. And I quickly wanted an account. (#6736)

Anyway, couple of years later, Monzo are still finding new ways to impress me.