Last time I posted here it was May, and I was battling hay fever whilst supporting and solving problems for our brilliant customers.
I’m still supporting customers and solving problems, although I’m now pleased to announce that hay fever season is officially over for me, which means that my colleagues, fortunately, no longer need to endure a constant symphony of sniffles and sneezes
In addition to customer support, I’ve recently started running day-to-day card operations. The waiting list continues to grow and we are still sending out hundreds of cards each day, so it’s really important that we maintain a steady volume to ensure that people aren’t stuck on the waiting list for too long. We are doing everything we can to distribute cards with speed and efficiency
Sometimes, it’s difficult to grasp just how many people are receiving Mondo cards each day - it is really, really exciting. Our engineering, design and product teams continue to work hard on developing a fantastic banking app whilst the wider team are working hard on developing a fantastic banking experience. It’s exciting to think that each person that receives their card will receive a glimpse of what modern banking should, and will look like.
Right, in the spirit of Pokémon Go, @Ole, I choose you!