We're working on a new look for the Monzo app

One of my favourites :rofl:

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I agree with this. I conceptualise pots as subordinate to accounts. By having to scroll through pots to move between accounts, it is giving them parity. I’d rather go side to side between accounts and up and down to navigate pots within an account.

I also find myself swiping “back” out of habit from most other apps and realising it generally has no functionality on Monzo. It would be great to integrate that into the app somehow.

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I’d go as far to say it makes me not want to use pots and keep my savings elsewhere. I honestly don’t get the concept of scrolling horizontally or going to a different screen to scroll vertically - either take too long to bounce between a PA and JA if you have multiple pots. One should be at that top account level (the horizontal scroll imo) with then the list view for everything. (Or let us reorder things). Its frustrating its headed in this direction but I don’t expect this to change.

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I think that’s why they’re trying the home button as a solution tapping that swaps between main accounts.

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But thats not a very intuitive solution and means there are then 3 ways of navigating. I suppose at least its something different vs 2 means of doing the same thing we have now.

That’s just a buzzword, means nothing.

There’s three ways to get around your account.

Swipe left/right - time consuming if you have lots of pots.

Swipe down - imo the best method to see all of your account.

Press the home button - to cycle through accounts.

It’s obvious Monzo have experienced issues in their data regarding people finding this information, however there’s three ways to do this now. We don’t need anymore. Elegant or not.

How else could you do it? Pots have to be before the account as they are linked to the account before it. It could get real muddled if it went Personal Account, Joint Account, Credit Card and then every pot you ever had for both accounts.

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Edited as got a bit tongue tied - intuitive was what I meant rather than elegant. I never said anything about more ways, just tweaking the ones that exist. It is not intuitive in any way that tapping a home button swaps between accounts. Never has been, never will be and both scrolling methods place too much emphasis on pots. I already suggested above how that could work.

In both Monzo UI’s the home button has always done this.

Ok I’ll spell this out more simply for you: I expect tapping home takes me to a home screen. I do not expect it to transfer between accounts. Why not let people swipe from PA to JA which is intuitive as its visually there in front of the user and a natural action to perform.

You’re ignoring one of the main factors behind the change… multiple accounts. If you have a Current Account, a Joint Account and a Business Account for example, you want things to react to that. The old way made that very clunky and basically meant too had to transition the whole app over to the new account. This way the context is based on the current card. It’s not perfect with the payments tab yet but it’s much better.

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The click home to transition between accounts feature was actually requested quite a few times on here. I find it quite handy :man_shrugging:

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Do you have a personal account and joint account?

If you don’t and you have pots for each, as well as connected credit cards it makes a very long horizontal list. My fingers would be bleeding from all the swiping to get between accounts :laughing:

It took me a week to realise when I first got a JA thats how you swapped! I’m not saying it doesn’t work but if so much effort is going into new UI, most of which is good, why not make it more natural/intuitive and taking cues from the design in place.

I do have both, with pots each and its a lot of scrolling either horizontally or vertically. Thats why I suggested one scroll focuses on account level and another has more granularity. That way, both types of user (people who micro-manage and delve into pots daily have a view to do that and those who save but don’t want to see them every time the log in) have it good.

The home button to swap accounts has always felt a bit of a hack, one I hoped this new layout would correct.

Well you can switch by swiping. The home button just acts as a nice shortcut to jump around.

I do think it could benefit from a well placed “Next Account” button or something like that though.

Interesting idea. Could be an icon underneath the card like freeze/manage and such are.

I do prefer the new nav over the old one, especially having left to spend on the transaction list. However, I’m surprised that a number of issues which were identified ages ago haven’t been addressed:

  1. One handed use is still difficult. The help icon is less used, so could be put where the current summary pie icon is to free up a more convenient location for the profile icon.
  2. When on the payments screen, the back button exits the app rather than taking you back to the transaction list.
  3. Settings is still too many levels deep as it requires selecting the profile icon, then the cog and finally the settings option.
  4. The option for deleting a payee doesn’t request confirmation. Hopefully this should be addressed when the payments screen is redesigned. A non-reversible, destructive action like deleting a payee should seek confirmation, especially as it’s easy to choose it by mistake when heading for the merge payees option.
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Just enabled this. Really not a fan of the new tabs. The middle icon (two arrows pointing different directions) just doesn’t illustrate what it is. What is it? Balance? Transfers? Both?

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Have you tried pressing it to find out? It’s payments.

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Yes, I tried pressing it. It’s still not 100% clear what it is though to an uninformed user. Think the tabs could do with text labels.