We’re testing a new referral reward 🧪✨

[Ordog]

It surely can only boil down to one of these things:

1. They didn’t get invited to the test
2. They referred someone and didn’t get a reward
3. They referred someone and are disappointed they got the lower rate

[chrismz (Chris)]

@chrismz

@Lisa.S

Over the next few weeks, we’re experimenting to see if different rewards inspire more of you to bring your friends to Monzo.

Hi Lisa, Is there a way for me to contact you directly please? Either via this forum, email or a postal address?

Hi Lisa Sher, further to the above (7th July), the situation referenced above has been resolved (mid-August) in a number of different ways. I am advised you will receive an update internally with those aspects relevant to your responsibility. I’m happy to help – if you wish to discuss then by all means reach out to me.

Thanks,
Chris