Hey Hey, dropping by to give a quick update on some changes to Golden Tickets and cash referrals For the last few months, when you referred a friend to Monzo weâd been giving both you and your friend ÂŁ5 when they signed up. And with your help, hundreds and thousands of new people have started using Monzo!
This has been an amazing way to help us grow, and worked even better than we expected. Weâre happy with the way Monzoâs growing at the moment, and building Monzo into a sustainable business is a big priority. So weâve decided to change the way Golden Tickets work.
From today, when you refer a friend to Monzo, theyâll get ÂŁ5 from us as soon as they use their card in store, online, or with Apple Pay or Google Pay. (You wonât get ÂŁ5 for referring them any more).
Weâre always experimenting, testing and exploring other ways to reward you and the friends you refer to Monzo â so stay tuned!
A huge thanks to all of you whoâve been sharing Golden Tickets with your friends and spreading the word about Monzo!
well the referees have had the ÂŁ5 for their referral so far , the offer has now ended for the referee but is still in place for the referred - this is the new deal ?
But I canât help but feel that this is a way to try and save another ÂŁ5 by taking it from an existing Monzo customer (where they once would have paid)âŠ
Monzo relying on the customer loyalty a bit too much perhaps?
yes maybe , for me to refer someone the ÂŁ5 wasnât much of an incentive, however it was a bit of â funâ - or a pint of guinness - and a thank you for a potential new customer to Monzo , who may or may not use Monzo after splashing their âfreeâ 5 quid , would I have introduced them to Monzo without the 5 quid - yes , mind you I am biased
I am still disappointed I canât get esso world cup coins when I fill up, I mean, they did offer them, so I started collecting them , I would have assumed I could get the full set before the withdrew the offer , I havenât got the full set yet
This is the wrong way around if you ask me. Typical âbrand new customers onlyâ mentality, I help build your business and get nothing for it - begs the question why I should bother to do you the favour of referring people.
Simple then - donât refer anybody. If I thought I was referring a friend to a poor product then I wouldnât do it for any amount of referral moneyâŠ
1 Like
Anarchist
(Press âHelpâ search âContact usâ or email help@monzo.com or call 0800 802 1281)
17
I havenât referred anyone for quite some time to be honest.
Iâm not that fussed about the cash, itâs a fiver - itâs the typical ânew customers onlyâ mentality which considers new customers are more important than existing ones.
I never needed an incentive to help out friends by introducing them to Monzo. And since them having Monzo makes life easier for me (e.g. easy instant transfers), I benefit too. This change doesnât bother me at all.